Last updated: 9/1/2023
Alphabot Software Inc Refund Policy
1. Overview
Thank you for choosing Alphabot. We are dedicated to delivering top-quality services and ensuring your satisfaction. This refund policy outlines the terms and conditions related to refunds for our SaaS products.
2. Subscription Payments
All subscription payments are non-refundable. However, we understand that circumstances may change, and you may wish to cancel your subscription prematurely. In such cases, we offer the following options:
2.1 Early Subscription Cancellation
All subscription payments are non-refundable. However, we understand that circumstances may change, and you may wish to cancel your subscription prematurely. In such cases, we offer the following options:
2.1.1 Transfer Days to Another Subscription
You can transfer the remaining subscription days to another subscription within your account, extending your service.
2.1.2 Save Days for Future Use
If you don't wish to use the remaining days immediately, you can save the remaining subscription days for future use. These saved days can be applied to any subscription you purchase in the future.
3. Multiple Charges
In the event of multiple charges due to the customer's actions, we will rectify the situation by offering the following solutions:
3.1 Additional Subscription Days
We will add the equivalent subscription days to your existing subscription to compensate. Extending the subscription's end date to match the number of days you've paid for.
3.2 Transfer Days to Another Subscription
If you have multiple subscriptions, you can choose to add the equivalent subscription days to another subscription within your account. Extending the subscription's end date to match the number of days you've paid for.
3.3 Save Days for Future Use
Alternatively, you can save the equivalent subscription days for future use. These saved days can be applied to any subscription you purchase in the future.
4. Contact Information
If you have any questions or require assistance related to our refund policy, please do not hesitate to contact our customer support team in our Discord server (to join: https://discord.gg/alphabot).
5. Policy Changes
Alphabot Software Inc reserves the right to update or modify this refund policy at any time without prior notice. Any changes to this policy will be posted on our website, and the date of the last update will be indicated at the top of this document.
By continuing to use our SaaS products and services, you agree to be bound by the most current version of this refund policy.